Cancellation Policy

We understand that sometimes plans change and you may need to cancel your service order. To ensure a smooth and hassle-free experience, please review our cancellation policy below.

Cancellation Window:
Customers may cancel their service order within 24 hours of placing it without incurring any charges. After this period, the service will be scheduled and delivered as per the agreed timeline, and standard cancellation procedures will apply.

How to Cancel:
To cancel your service order within the 24-hour window, please contact our customer support team via email at [email protected]. Please provide your order number and reason for cancellation.

Processing Cancellations:
Upon receiving your cancellation request, we will send a confirmation email acknowledging the cancellation. If the request is within the 24-hour window, we will process a full refund to your original payment method within 5-7 business days.

Cancellation After 24 Hours:
If you wish to cancel your service order after the 24-hour window has passed, please contact our customer support team. While we cannot guarantee a full cancellation after this period, we will do our best to assist you. If the service has already been delivered or is in progress, cancellation may not be possible, and standard return or rescheduling procedures will apply.

Contact Information:
If you have any questions or need assistance with a cancellation, please get in touch with us by sending an email to [email protected]

Thank you for choosing our services.

 

Effective Date: July 2024